MITEK COMPUTERS HAS MOVED TO
928A W. JEFFERSON ST IN BEREA KY.
Mitek Computers LLC is happy to announce we have moved to our new
location at 928A West Jefferson St in Berea, KY and are finally
getting settled in. We have retained our phone number (859)
985-0050 and fax number (859) 985-0051. We have
streamlined our business and are now concentrating on what is most
important to our customers. We have discontinued certain aspects of
our business and are concentrating our efforts on solutions that can
be carried out faster than ever.
We have always been known for the speediness of our repair work, BUT
now we have the ability to offer even faster and more effective
service for all of our customers. In most cases if you have your
system to us by lunch, we can have your system back to you the same
day. Very rarely does any repair or upgrade take more than 1
business day (24 hours) in most instances. Of course in a situation where custom parts are needed
for a system it can take just a little longer, but normally even
custom parts will arrive at our service within 2-5 business days. We
can ALWAYS get MOST parts overnight in situations where customers just
cannot wait. There may be additional charges involved with any
emergency or overnight part deliveries.
DIRECTIONS TO MITEK COMPUTERS IN BEREA KY
We are right next door to the new Westside Baptist Church and only
1/2 mile from I-75 Berea Exit 76. Our new location provides ease of
access for all of our customers both new and old, and plenty of free
parking is always available.
Mitek Computers was established in October 2001 and quickly became
the favorite computer sales and service center in the area. Our
regional customer base includes Berea and Richmond KY, MT Vernon,
McKee, and London KY with several customers coming from as far away
as Lexington and even Georgetown KY. We have established a
reputation as being one of the best all around service centers in
the area and come recommended by Dell, Gateway, HP and Compaq as an
out of warranty service center.
A complete
Google
Profile of our business with maps and driving directions is
located
here.
MITEK CUSTOM
DESIGNED DESKTOPS AND NOTEBOOKS
From the
very beginning and our first day in business Mitek Computers has
dedicated its resources to designing and building the very BEST
custom computer systems in the industry. It has always been our
mission to offer our customers the highest quality and most
affordable systems available. In fact almost every system we have
designed and built in house at Mitek is still operational and in use
to this very day. It is very common for systems that we designed and
built from 2001 through 2005 to regularly show up at our shop for
virus removals or upgrades. Many of the systems we built during the
time period above were of such high quality and forward thinking
they can still be easily upgraded to this very day.
At Mitek, when we
build a system, we build it to be totally upgradeable with future
features in place. Even though these features may not be available
to you at the time of the build, within a specific timeframe, as
operating systems and software progresses, our systems have the
ability to take advantage of these new features. In other words,
when Mitek Computers in Berea Ky. builds a system we don't just
build it for the current market, we build it with future
upgradeability in mind.
MITEK'S SUPER FAST SYSTEM REPAIRS
We repair laptops, desktops, workstations, and servers and can
provide upgrades for these systems as well. In addition we are one
of the few repair centers in the area that keeps an assorted line of
essential computer hardware in stock at all times. Mitek can easily
procure hard to find and one off parts that most service centers do
not have access to or parts that are not considered profitable. Our
highly trained A+ technicians are just as comfortable replacing LCD
screens in notebooks as we are in connecting a keyboard to your
desktop.
WE PERFORM SERVICE CALLS
DAY OR NIGHT 365 DAYS PER YEAR
We are available for residential as well as commercial service calls
by simply calling us to make an appointment. In most cases we can
perform service calls within 12-24 hours, and many times we can
perform the service call the same day. We will work around your
schedule and will even make service calls at times that are
convenient for you.
We are one of the few service centers that not
only perform service calls, we don't charge you EXTRA just because
it happens to be outside our normal operating hours.
REMOTE SERVICE
CALLS AVAILABLE
Mitek was one of
the very first computer repair centers in the US to offer remote software repairs via a
secure Internet connection. In this scenario all you need is a
broadband internet connection and the ability to connect to the
internet. We can work our remote magic on any computer running a
Microsoft or Linux operating
system. Our remote repairs start at $39.00 per instance or issue. In
addition to repairs we can install printers, anti virus and anti
spyware software, or even any other software you may need installed.
We can remove viruses and spyware as well using our secure remote
connection.
Remote repairs are
extremely affordable for both residential and business customers,
especially when you need your system operating within specs as soon
as possible. By taking advantage of Mitek's Remote Repair Service
you have the ability to save your company precious time and
money.
In order to setup a
remote repair appointment all you have to do is call us at
859.985.0050 during normal business hours. Remote service calls can
be set for any time, even after hours if you wish. Remote calls
after hours will incur an additional cost of $10.00 per instance per
hour. Additional hours past the first hour are billed at our normal
remote rates of $39.00 per hour. An hour is considered any amount of
time within an hour. For instance if we setup a remote repair call
and the call runs 1 hour and 15 minutes, you will be charged for a
total of 2 hours. Remote repairs can be paid for via a major Credit
Card, PayPal, Company Check, or Google Checkout. After hour remote
service calls are billed via PayPal or Credit Card ONLY. Remote
repairs are due to be paid immediately upon completion of the
service call. In instances where a remote repair is NOT possible,
you may be required to either deliver the system to our repair
center or setup a "LIVE ON SITE" service call in order to expedite
the repair. In these instances we apply the cost of the remote
repair to the standard in shop or off site repair charges.
BUSINESS SERVICE CONTRACTS AND MORE!
Mitek Computers can easily design annual service contracts for all
of our business customers that can save your business literally
hundreds if not thousands dollars annually by performing preventive
maintenance on your systems on a monthly or quarterly basis. We
consult with some of the leading businesses in central Kentucky and
design and install secure wired and wireless networks that work
smoothly in conjunction with any digital or analog
telecommunications system you already have onsite.
In fact, its
probably easier telling you what we DON'T do at Mitek Computers. We
are truly one of the very few COMPLETE computer design and repair
centers left anywhere in the USA and we keep adding new services as
the technologies changes in our industry. We stay abreast of all the
newest cutting edge technologies, and as such we have the ability to
keep your system and your business running at peak performance.
Faster computers and networks make for much more productive
employees and have the
ability to substantially increase your bottom line.
GUARANTEES AND WARRANTIES
All of the work we perform on your system is guaranteed and is
backed up with our in house service agreement. All of the hardware
we use in your system is brand new and all hardware comes with full
manufacturer warranties. If we service your system, such as
performing an OS reload , virus removal, or peripheral installation
such as printers, scanners, routers etc. we guarantee you your
system will be working flawlessly when it leaves our repair center.
We provide instructions that you should follow once you get your
system home in order to make certain your computer is operating at
its peak performance.
We are available for phone support once you do get your system home.
Please note we do show you that your system is operating as it
should when it leaves our premises. If you experience major problems
as you are setting up your system you need to contact us immediately
via phone. We will do our best to walk you through any problems or
issues, however, IF we have to come to your home in order to setup
your system for you, there is a reduced service rate for just such
occasions.
NEW SYSTEM SETUP AND INSTALLATION
If you purchase a complete custom computer system from us we also
provide an installation for you at a reduced rate as well. If you
need us to make a service call to install your system for you,
please make sure you inform us when you purchase or order your
system from Mitek Computers. In this scenario we deliver the system
for you, install up to 2 peripherals such as 1 printer and your
broadband or dialup connection. This includes setting up your modem
or router if applicable, but does NOT include setting up any
additional computer systems you may already have. In this situation
we will give a quote once we
are onsite and have determined how much time and labor will be
involved.
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